How can I purchase if my Credit card is Declined?
Posted on : 29 Sep, 2021 | Last Update - 1 year ago
We recommend contacting your credit card company first to determine if there is an issue with the provider that can be resolved.
If your credit card company denies declining any charge, then your card was declined by Paddle ( our payment processor) risk management system. This is a separate authorization system, so they cannot provide any information regarding the decline.
You may try using a different credit card or allowing 24-48 hours to lapse before making another attempt. Unfortunately, Paddle cannot override any decline or process transactions manually. We realize this can be frustrating, but accepting credit cards over the Internet is a dangerous business for both us and Paddle.
It's better that we err on the side of caution, rather than risk facilitating counterfeit transactions. Other services may have a less stringent security system and therefore may also incur a higher percentage of fraud, which can be costly to everyone involved. We do our best to protect our clients from fraud.
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